![]() ![]() But delve a little deeper and you’ll realize that Box imposes a file size limit of 250MB, which can be restricting if you work with media files like videos. ![]() If you’re looking for a free plan with maximum storage, Box’s 5GB is better than Dropbox’s 2GB. Free customers can still use the robot chat service that the company calls ‘Dropbot.’ Box vs Dropbox: Pricing Like most online tools these days, Dropbox also offers a library of self-help articles to get you started, but getting real-time support is only widely accessible to paying and business customers. Some other providers make it hard to find real-time human support, for example. Failing that, email, phone, and live chat support are all easily accessible, making it a breeze to get support. If your problem is fairly simple, you may find help in Box’s wealth of self-help articles, which are nestled among other community forum pages. However, it’s a great indication for comparison purposes. Remember, though, these times are just examples from our tests, and actual times may vary depending on your broadband connection and many more factors. This is peak performance, and we couldn’t really ask for much more from either of them. Downloading the file took a minute and a half for Box, while Dropbox managed it in under a minute. The upload took just over four minutes each, beaten only by TeraBox.
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